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Frequently Asked Questions
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This is the #1 selling product in my shop. My husband and I make it in small batches, so while I don’t have exact restock dates, we try to restock ASAP once we are sold out.
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Most orders ship within 5-8 business days. Once your order is on the way, you’ll receive a tracking email from Shopify.
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At this time, we only ship within the US, Canada, and The UK. We have looked into the shipping process for international customers, and shipping would often cost at least double the price of the item.
We will continue to look out for the best options for our international comrades! -
Our fulfillment partner processes orders quickly, so changes aren’t always possible. If you need help, email us (hello@drlaurenhughes.com) as soon as possible, and we will do our best.
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We cannot accept returns as these items are made via drop shipping - ie, they’re made to order.
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Please send an email to hello@drlaurenhughes.com within 2 days of your delivery, and we will take care of it.
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We work with Printful, a member of SEDEX (Supplier Ethical Data Exchange), which has consistently worked to ensure the products it uses are ethical. Additionally, as a dropship company, we place orders on demand, reducing waste.
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If you need help with your order, please send an email to hello@drlaurenhughes.com
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